Home Care Services in Carlisle and Cumbria
At ‘Laurels Home Care’ we are recognised as one of the leading providers of high quality home care and respite care services in Carlisle and Cumbria. We understand the importance of living as actively and independently as possible and provide a range of services that are tailored to individual needs.
Laurels Home Care supporters are highly experienced in supporting people with a variety of illnesses including Dementia, Parkinson’s disease, Multiple Sclerosis, physical and learning disabilities, and terminal illness.
Let us worry about your health and wellbeing, so you can get on and live your life.
Find out about our services
You can read about the services we provide here, or alternatively you can download our Guide to Laurels Home Care. We pride ourselves on the quality of our personal attention and individual care so we would be more than happy for you to contact Laurels Home Care on 01228 528 013 to discuss your needs in detail and in confidence.
What kind of help do we provide?
Laurels Home Care can assist you with the everyday activities you may have difficulty with. We provide a wide variety of support so you can continue living independently in your own home. We provide practical, social and personal support to people from the age of 18 onwards which will be tailored to your needs. Here are just a few examples of how we help our current clients:
Personal Care: Help with bathing and personal hygiene, assistance taking medication, assistance with eating and drinking, getting in and out of bed and a range of other personal tasks.
Social Care: Helping you maintain social contacts, companionship, escorting on outings and help with hobbies and pastimes.
Practical Care: Helping with housework like cleaning and laundry, shopping, lighting fires, meal preparation, collecting pensions and paying bills.
Long term or temporary respite care
We can provide a range of support for carers either on a temporary or long term basis. Our ‘respite care’ at home aims to relieve stress in families caring for a person who is affected by a physical disability or mental health problem.
How do I go about receiving home care services?
Our Care Manager or care co-ordinator will visit you to discuss what you need from us and they will prepare a personal care plan, matching your requirements to the home care supporter with the right skills for your needs.
Your initial assessment will:
- Concentrate on your needs
- Consider your views and wishes
- Focus on your strengths and abilities
- Identify any risks to you and the homecare supporter
- Help you make the right choice
We encourage your full involvement with the assessment to give an understanding of your needs and type of service you may require. The care manager will try to ensure that you are happy with the outcome of your assessment.
You and the Care Coordinator will discuss the outcome of the assessment. You may want to have a carer, relative, representative or advocate with you during this visit, so you are happy that you are in control of the assessment process.
Your personal service plan
If you would like to go ahead with the home care, a ‘personal service plan’ will be completed with you, outlining what help is needed and when it will be provided.
You will be notified when your care service will start and you will also be given the name of the homecare supporter who will deliver your care. Within 7 days of the commencement of service, you will be issued with a contract (if self funding).
Your follow up
After your home care service has been running for six weeks, your Care Coordinator will call to review your care package and ensure that you are happy with the service. Thereafter your care package will be reviewed annually unless your care needs change or you request a review at which point we will then carry out another assessment.
To find out more about the care process or to arrange for one of our Care managers to come and visit you, please contact Laurels Home Care on 01228 528 013.
